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| | |process_org_owner=33281 | | |process_org_owner=33281 |
| | |process_provision_org_owner_directory=660006 | | |process_provision_org_owner_directory=660006 |
| − | |process_remarks=Prior notification is required to start a vehicle roadside assistance partner. The notification shall be submitted to the Directorate of Transport and Communications of the Regional Unit of the headquarters of the roadside assistance partner. The notification shall contain the necessary information on the activity carried out and shall be submitted by the operator of the activity, who shall be solely responsible for the information contained therein. The notification shall not be accompanied by any supporting documents. The roadside assistance partner shall keep the supporting documents and proof of submission of the notification at the place of activity. After submission of the notification. | + | |process_remarks=Prior notification is required to start a vehicle roadside assistance partner. The notification shall be submitted to the Directorate of Transport and Communications of the Regional Unit of the headquarters of the roadside assistance partner. |
| | + | |
| | + | The notification shall contain the necessary information on the activity carried out and shall be submitted by the operator of the activity, who shall be solely responsible for the information contained therein. The notification shall not be accompanied by any supporting documents. |
| | + | |
| | + | The roadside assistance partner shall keep the supporting documents and proof of submission of the notification at the place of activity. After submission of the notification. |
| | |process_estimated_implementation_duration_max=P1D | | |process_estimated_implementation_duration_max=P1D |
| | |process_border_provision=Establishment | | |process_border_provision=Establishment |
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| | |process_output_type=Document Production | | |process_output_type=Document Production |
| | |process_validity_duration_set=Indefinite | | |process_validity_duration_set=Indefinite |
| − | |process_provided_to=Businesses,Businessmen,Legal Entities | + | |process_provided_to=Service providing,Businessmen |
| | |process_tax_type=Notifications | | |process_tax_type=Notifications |
| | |process_life_events=Licences and compliance | | |process_life_events=Licences and compliance |
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| | |process_conditions_alternative=No | | |process_conditions_alternative=No |
| | |process_conditions_type=Technical | | |process_conditions_type=Technical |
| − | |process_conditions_name=Conditions for roadside assistance of vehicles: The roadside assistance partner shall have at least one (1) privately owned truck (platform, tow truck) per continental Regional Unit of operation and on the islands where it operates, with a gross weight of more than four (4) tons, which has a geospatial positioning system (GPS) installed. In addition to the above minimum mandatory vehicles, the roadside assistance partner may have an unlimited number of vehicles of any kind (such as cars, trucks or two-wheelers). The roadside assistance vehicles shall be wholly owned by the roadside assistance partner or held under retention of title or under a lease or leasing contract. If the partner is only a heavy vehicle roadside assistance partner then, instead of the above vehicle, it must own at least one (1) truck over nineteen (19) tons (platform, tow truck). | + | |process_conditions_name=Conditions for roadside assistance of vehicles: The roadside assistance partner shall have at least one (1) privately owned truck (platform, tow truck) per continental Regional Unit of operation and on the islands where it operates, with a gross weight of more than four (4) tons, which has a geospatial positioning system (GPS) installed. In addition to the above minimum mandatory vehicles, the roadside assistance partner may have an unlimited number of vehicles of any kind (such as cars, trucks or two-wheelers). |
| | + | |
| | + | The roadside assistance vehicles shall be wholly owned by the roadside assistance partner or held under retention of title or under a lease or leasing contract. If the partner is only a heavy vehicle roadside assistance partner then, instead of the above vehicle, it must own at least one (1) truck over nineteen (19) tons (platform, tow truck). |
| | }} | | }} |
| | {{process conditions | | {{process conditions |
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| | |process_evidence_owner=Legal entities, Persons | | |process_evidence_owner=Legal entities, Persons |
| | |process_evidence_description=Supporting documents relating to vehicles: Copies of the registration certificates of the trucks with a gross vehicle weight of over 4 tonnes. | | |process_evidence_description=Supporting documents relating to vehicles: Copies of the registration certificates of the trucks with a gross vehicle weight of over 4 tonnes. |
| − | |process_evidence_note=Prior to the submission of the notification, the roadside assistance partner must have issued marketing authorisations for the minimum number of trucks referred to in Article 2 of Law 3651/2008 as indicated in the relevant conditions. For the issue of private vehicle registration licences, prior to the submission of the notification, the roadside assistance partner shall submit to the Transport and Communications Directorate of his head office a declaration of commencement of operation by the competent economic service and a responsible statement indicating: ‘(a) the undertaking shall provide roadside assistance services in accordance with Legislative Decree 3651/2008 and Law 4442/2016 and (b) the vehicle with the plate number (or registration number) ........... will be put into circulation as a private roadside assistance truck after the submission of a notification of commencement of operation of the roadside assistance partner under the name ........... and after the replacement of the registration form." The aforementioned trucks shall be put into circulation for roadside assistance services only after the submission of the notification. The Directorate of Transport and Communications, after submission of the above documents, shall issue a registration permit with the remark "NOT FOR TRAFFIC". For the issue of the licence, the following fee shall be paid | + | |process_evidence_note=Prior to the submission of the notification, the roadside assistance partner must have issued marketing authorisations for the minimum number of trucks referred to in Article 2 of Law 3651/2008 as indicated in the relevant conditions. |
| | + | |
| | + | For the issue of private vehicle registration licences, prior to the submission of the notification, the roadside assistance partner shall submit to the Transport and Communications Directorate of his head office a declaration of commencement of operation by the competent economic service and a responsible statement indicating: ‘(a) the undertaking shall provide roadside assistance services in accordance with Legislative Decree 3651/2008 and Law 4442/2016 and (b) the vehicle with the plate number (or registration number) ........... will be put into circulation as a private roadside assistance truck after the submission of a notification of commencement of operation of the roadside assistance partner under the name ........... and after the replacement of the registration form." The aforementioned trucks shall be put into circulation for roadside assistance services only after the submission of the notification. |
| | + | |
| | + | The Directorate of Transport and Communications, after submission of the above documents, shall issue a registration permit with the remark "NOT FOR TRAFFIC". For the issue of the licence, the following fee shall be paid |
| | the vehicle licence fee provided for in Article 26 of Law 2873/2000 (A 285). | | the vehicle licence fee provided for in Article 26 of Law 2873/2000 (A 285). |
| | After the submission of the notification, the Directorate of Transport and Communications, at the request of the roadside assistance partner, accompanied by a copy of the notification, replaces the registration licence form with a form that does not bear the above remark, without the re-payment of the vehicle licence fee of Article 26 of Law 2873/2000 (A 285). | | After the submission of the notification, the Directorate of Transport and Communications, at the request of the roadside assistance partner, accompanied by a copy of the notification, replaces the registration licence form with a form that does not bear the above remark, without the re-payment of the vehicle licence fee of Article 26 of Law 2873/2000 (A 285). |
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| | |process_evidence_owner=Legal entities, Persons | | |process_evidence_owner=Legal entities, Persons |
| | |process_evidence_description=Documents relating to each residence and transhipment station: Main use area assurance by private engineer. | | |process_evidence_description=Documents relating to each residence and transhipment station: Main use area assurance by private engineer. |
| − | |process_evidence_note=Confirmation of an area of main use by a private engineer pursuant to par. 8 of Article 107 of Law 4495/2017, which states the precise location of the property, the total area of the main area following the annexes, the land use certificate by the relevant Building Service and expressly confirms that the site is legally existing in relation to the construction and use as a vehicle road assister and fulfils all the conditions for operating as a road assistance partner in accordance with the applicable building and building regulations, the fire protection Regulation, the applicable general and specific urban provisions, as well as the building specifications of the local legislation specific to that activity. This certificate shall be accompanied by: I) copies of all public documents concerning the planning legality (building permit, revision or update of building permit, approval of small-scale building works, decision of exemption from demolition, legalization permit, certificate of completion of the procedure of inclusion in the suspension of sanctions or certificate of payment of 30% of the single special fine, etc.), II) copies of approved floor plans of the premises where the activity of a vehicle roadside assistance partner is to operate, showing all its premises. Where building specifications require additional elements to be shown on the above approved plans, these may be reproduced on the above copies under the responsibility of the private engineer or a new plan may be drawn up to accompany the above copy. The copies of the approved floor plans are obtained either from the information system for issuing building permits e-Permits, or from the information system for the declaration of unauthorised buildings, or from the formal file of the YDOM, depending on the type of legal act of the above-mentioned | + | |process_evidence_note=Confirmation of an area of main use by a private engineer pursuant to par. 8 of Article 107 of Law 4495/2017, which states the precise location of the property, the total area of the main area following the annexes, the land use certificate by the relevant Building Service and expressly confirms that the site is legally existing in relation to the construction and use as a vehicle road assister and fulfils all the conditions for operating as a road assistance partner in accordance with the applicable building and building regulations, the fire protection Regulation, the applicable general and specific urban provisions, as well as the building specifications of the local legislation specific to that activity. |
| | + | |
| | + | This certificate shall be accompanied by: I) copies of all public documents concerning the planning legality (building permit, revision or update of building permit, approval of small-scale building works, decision of exemption from demolition, legalization permit, certificate of completion of the procedure of inclusion in the suspension of sanctions or certificate of payment of 30% of the single special fine, etc.), II) copies of approved floor plans of the premises where the activity of a vehicle roadside assistance partner is to operate, showing all its premises. |
| | + | |
| | + | Where building specifications require additional elements to be shown on the above approved plans, these may be reproduced on the above copies under the responsibility of the private engineer or a new plan may be drawn up to accompany the above copy. |
| | + | |
| | + | The copies of the approved floor plans are obtained either from the information system for issuing building permits e-Permits, or from the information system for the declaration of unauthorised buildings, or from the formal file of the YDOM, depending on the type of legal act of the above-mentioned |
| | case (I) (electronic or paper). Especially for vehicle roadside assistance partners already operating with a certificate of legal operation or a license that submit a notification due to a change of element pursuant to Article 213 par. 1 of Law 4442/2016, the supporting document of the certificate of the main use of the premises is not required. | | case (I) (electronic or paper). Especially for vehicle roadside assistance partners already operating with a certificate of legal operation or a license that submit a notification due to a change of element pursuant to Article 213 par. 1 of Law 4442/2016, the supporting document of the certificate of the main use of the premises is not required. |
| | }} | | }} |
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| | |process_evidence_note=A copy of the universal criminal record of the natural person carrying out the activity or of the natural persons representing the legal person, showing that they have not been convicted of smuggling, trafficking or use of drugs, trafficking in human beings, intentional homicide, attempted homicide, fraud, use of forged documents, robbery, desertion, embezzlement, usury, bribery. | | |process_evidence_note=A copy of the universal criminal record of the natural person carrying out the activity or of the natural persons representing the legal person, showing that they have not been convicted of smuggling, trafficking or use of drugs, trafficking in human beings, intentional homicide, attempted homicide, fraud, use of forged documents, robbery, desertion, embezzlement, usury, bribery. |
| | }} | | }} |
| | + | {{process rules |
| | + | |process_rule_type=Law |
| | + | |process_rule_decision_number=5290 |
| | + | |process_rule_decision_year=2026 |
| | + | |process_rule_article=56, 59, 60, 61, 62, 82 and 120 |
| | + | |process_rule_description=Conditions for providing roadside assistance to high-voltage vehicles — Operating conditions for roadside-assistance undertakings and roadside-assistance partners — Inspections of vehicle roadside-assistance undertakings and penalties — Road connection of waiting and transfer stations of roadside-assistance undertakings |
| | + | |process_rule_gazette_doc_issue=Α |
| | + | |process_rule_gazette_doc_number=47 |
| | + | |process_rule_url=https://search.et.gr/el/fek/?fekId=796711 |
| | + | }} |
| | + | |
| | {{process rules | | {{process rules |
| | |process_rule_type=Law | | |process_rule_type=Law |
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| | |process_rule_article=206-214 | | |process_rule_article=206-214 |
| | |process_rule_description=New institutional framework for the exercise of economic activity and other provisions, as amended by article 3 of Law 4811/2021 (A 108), which added a new Chapter L (articles 206-214) "Simplification of the framework for the establishment and operation of the company". | | |process_rule_description=New institutional framework for the exercise of economic activity and other provisions, as amended by article 3 of Law 4811/2021 (A 108), which added a new Chapter L (articles 206-214) "Simplification of the framework for the establishment and operation of the company". |
| − | vehicle roadside assistance undertakings and vehicle roadside assistance partners.
| + | |process_rule_gazette_doc_issue=Α |
| | |process_rule_gazette_doc_number=230 | | |process_rule_gazette_doc_number=230 |
| − | |process_rule_gazette_doc_issue=Α
| + | |process_rule_url=https://api.et.gr/apiFEK/1/2016/230/pdf |
| − | |process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20160100230 | |
| | }} | | }} |
| | + | |
| | {{process rules | | {{process rules |
| | |process_rule_type=Law | | |process_rule_type=Law |
| | |process_rule_decision_number=3651 | | |process_rule_decision_number=3651 |
| | |process_rule_decision_year=2008 | | |process_rule_decision_year=2008 |
| | + | |process_rule_article= |
| | |process_rule_description=Regulations on Roadside Assistance for Vehicles, as amended by article 216 of Law 4512/2018 (A 5). | | |process_rule_description=Regulations on Roadside Assistance for Vehicles, as amended by article 216 of Law 4512/2018 (A 5). |
| | + | |process_rule_gazette_doc_issue=Α |
| | |process_rule_gazette_doc_number=44 | | |process_rule_gazette_doc_number=44 |
| − | |process_rule_gazette_doc_issue=Α
| + | |process_rule_url=https://api.et.gr/apiFEK/1/2008/44/pdf |
| − | |process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20080100044 | |
| | }} | | }} |
| | + | |
| | {{process rules | | {{process rules |
| | |process_rule_type=Ministerial Decision | | |process_rule_type=Ministerial Decision |
| | |process_rule_decision_number=A7/316010 | | |process_rule_decision_number=A7/316010 |
| | |process_rule_decision_year=2021 | | |process_rule_decision_year=2021 |
| | + | |process_rule_article= |
| | |process_rule_description=Determination of the procedure, content and supporting documents, the amount of the fee and penalties for the notification of the operation of roadside assistance undertakings and roadside assistance partners | | |process_rule_description=Determination of the procedure, content and supporting documents, the amount of the fee and penalties for the notification of the operation of roadside assistance undertakings and roadside assistance partners |
| − | (IDA:ΨHIKΘ465XΘΞ-ΥΩ4).
| + | |process_rule_gazette_doc_issue=Β |
| | |process_rule_gazette_doc_number=5274 | | |process_rule_gazette_doc_number=5274 |
| − | |process_rule_gazette_doc_issue=Β
| + | |process_rule_url=https://api.et.gr/apiFEK/2/2021/5274/pdf |
| − | |process_rule_url=https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20210205274 | |
| − | }}
| |
| − | {{process steps
| |
| − | |process_step_num_id=1
| |
| − | |process_step_exit=No
| |
| − | |process_step_child=No
| |
| − | |process_step_title=Receipt of notification
| |
| − | |process_step_official=Competent Directorate
| |
| − | |process_step_implementation=Manual Action
| |
| − | |process_step_duration_min=PT10M
| |
| − | |process_step_duration_max=PT10M
| |
| − | |process_step_description=The interested party shall submit the notification of the opening of the roadside assistance partner
| |
| − | through the electronic system www.notifybusiness.gov.gr, accessible via the Single Digital Gateway of Public Administration (gov.gr).
| |
| − | Until the implementation of the possibility, the notification is submitted in paper or electronic form to the Transport and Communications Directorate of the Regional Unit of the headquarters of the roadside assistance partner or to any K.E.P. that operates as an E.K.E. in accordance with Article 7 of Law No. 3844/2010 (Α΄ 63).
| |
| − | |process_step_note=The notification shall be certified by the authenticity of the signature if it is not submitted by the body of the notification.
| |
| − | by the activity in person.
| |
| − | }}
| |
| − | {{process steps
| |
| − | |process_step_num_id=2
| |
| − | |process_step_exit=No
| |
| − | |process_step_child=No
| |
| − | |process_step_title=First filing of an application
| |
| − | |process_step_official=Competent Department
| |
| − | |process_step_implementation=Software action
| |
| − | |process_step_duration_min=PT10M
| |
| − | |process_step_duration_max=PT10M
| |
| − | |process_step_description=The competent official shall receive the notification submitted and give it a record number.
| |
| | }} | | }} |
| − | {{process steps | + | |
| − | |process_step_num_id=3 | + | |
| − | |process_step_exit=No | + | |
| − | |process_step_child=No | + | {{process steps digital |
| − | |process_step_title=Issue of proof of submission of a notification | + | |process_step_digital_num_id=1 |
| − | |process_step_official=Competent Directorate | + | |process_step_digital_exit=No |
| − | |process_step_implementation=Manual Action | + | |process_step_digital_child=No |
| − | |process_step_duration_min=PT10M | + | |process_step_digital_title=User identification and login to the system |
| − | |process_step_duration_max=PT10M | + | |process_step_digital_official=Third entity software |
| − | |process_step_description=The Directorate of Transport and Communications of the Regional Unit of the roadside assistance partners headquarters shall issue a certificate of submission for the notification submitted. | + | |process_step_digital_co_org=49073 |
| | + | |process_step_digital_implementation=Software action |
| | + | |process_step_digital_url=https://openbusiness.mindev.gov.gr/ |
| | + | |process_step_digital_duration_min=PT1M |
| | + | |process_step_digital_duration_max=PT1M |
| | + | |process_step_digital_description=The authorised user - employee of the Transport Directorate of the Region is authenticated by entering the system credentials on the home page of the Integrated Information System for Exercising Activities and Inspections (OPS-ADE), titled Open Business. |
| | }} | | }} |
| − | {{process steps | + | |
| − | |process_step_num_id=4 | + | {{process steps digital |
| − | |process_step_exit=No | + | |process_step_digital_num_id=2 |
| − | |process_step_child=No | + | |process_step_digital_exit=No |
| − | |process_step_title=Issuance of a unique notification serial number | + | |process_step_digital_child=No |
| − | |process_step_official=Competent Directorate | + | |process_step_digital_title=Receipt of notification through OPS-ADE |
| − | |process_step_implementation=Manual Action | + | |process_step_digital_official=Third entity software |
| − | |process_step_duration_min=PT10M | + | |process_step_digital_co_org=49073 |
| − | |process_step_duration_max=PT10M | + | |process_step_digital_implementation=Software action |
| − | |process_step_description=The Directorate of Transport and Communications of the Regional Unit of the roadside assistance partners headquarters shall give the notification a unique serial number. | + | |process_step_digital_url=https://openbusiness.mindev.gov.gr/ |
| | + | |process_step_digital_duration_min=PT1M |
| | + | |process_step_digital_duration_max=PT1M |
| | + | |process_step_digital_description=The competent employee-user of the Directorate of Transport and Communications of the Region receives the notification through the Integrated Information System for Exercising Activities and Inspections (OPS-ADE). |
| | }} | | }} |
| − | {{process steps | + | |
| − | |process_step_num_id=5 | + | {{process steps digital |
| − | |process_step_exit=No | + | |process_step_digital_num_id=3 |
| − | |process_step_child=No | + | |process_step_digital_exit=No |
| − | |process_step_title=Information of operation | + | |process_step_digital_child=No |
| − | |process_step_official=Competent Directorate | + | |process_step_digital_title=Issuance of proof of submission |
| − | |process_step_implementation=Manual Action | + | |process_step_digital_official=Third entity software |
| − | |process_step_duration_min=PT10M | + | |process_step_digital_co_org=49073 |
| − | |process_step_duration_max=PT10M | + | |process_step_digital_implementation=Software action |
| − | |process_step_description=The competent Directorate of Transport and Communications of the Regional Unit of the roadside assistance partners headquarters shall inform the roadside assistance partner of the serial number assigned to its notification. | + | |process_step_digital_url=https://openbusiness.mindev.gov.gr/ |
| | + | |process_step_digital_duration_min=PT1M |
| | + | |process_step_digital_duration_max=PT1M |
| | + | |process_step_digital_description=Upon final submission of the notification by the activity operator, the notification receives a unique number and timestamp, which are generated automatically by the system. The file with the unique number serves as proof of submission of the notification. |
| | }} | | }} |
| − | {{process steps | + | |
| − | |process_step_num_id=6 | + | {{process steps digital |
| − | |process_step_exit=No | + | |process_step_digital_num_id=4 |
| − | |process_step_child=No | + | |process_step_digital_exit=yes |
| − | |process_step_title=Notification of disclosure | + | |process_step_digital_child=No |
| − | |process_step_official=Competent Directorate | + | |process_step_digital_title=Communication of notification to competent bodies |
| − | |process_step_implementation=Manual Action | + | |process_step_digital_official=Third entity software |
| − | |process_step_duration_min=PT10M | + | |process_step_digital_co_org=49073 |
| − | |process_step_duration_max=PT10M | + | |process_step_digital_implementation=Software action |
| − | |process_step_description=The Directorate of Transport and Communications of the Regional Unit of the roadside assistance partners headquarters shall notify the notification or change thereof no later than five (5) working days after receipt of the notification or change thereof | + | |process_step_digital_url=https://openbusiness.mindev.gov.gr/ |
| − | (a) the Building Department having local jurisdiction over each staging and transfer station it operates
| + | |process_step_digital_duration_min=PT1M |
| − | the operator; and | + | |process_step_digital_duration_max=PT1M |
| − | (b) to the agency responsible for the maintenance of the road(s) on which each staging and transfer station operated by the roadside assistance partner is located, in order to exercise their inspection responsibilities. Where the notification is submitted by electronic means, the notification shall be made electronically
| + | |process_step_digital_description=The notification is communicated through OPS-ADE to the Building Service locally competent for each parking and transhipment station owned by the operator and to the service responsible for the maintenance of the road(s) on which each parking and transhipment station owned by the operator is located, in order for them to exercise their inspection powers. |
| − | through the system or by electronic mail without the need to issue a transmission document for this purpose.
| |
| | }} | | }} |
| | + | |
| | {{process provision digital locations | | {{process provision digital locations |
| | |process_provision_digital_location_title=Open Business | | |process_provision_digital_location_title=Open Business |
